Here's what I did:

1)Downloaded the USB drivers from the following site because the data cable I bought uses USB connection.

http://developer.motorola.com/docstools/USB_Drivers/Handset_USB_Driver/

2)Downloaded iDen java application loader. When I use this and click "connect to phone" I get a pop-up error stating "Invalid com port selected" But when I go to preferences theedit box for Com Port doesn't accept any values and when I check connect via USB I get a pop-up error stating I have the wrong version of windows to use USB, but I’m running Windows Vista Business 32-bit.

3) Checked my device manager to make sure phone was connected to laptop. It is listed under Modems.

4) Downloaded Midway from http://developer.motorola.com/docstools/othertools/

And when I run this I get failed but the first time I ran the app I got time expired

5) found this site with info regarding time expired using Midway

https://support.developer.motorola.com/cgi-bin/motodev.cfg/php/enduser/std_adp.php?p_faqid=571&p_created=1170297507&p_sid=SsCf2Y1j&p_accessibility=0&p_lva=571&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTI5MCZwX3Byb2RzPTAmcF9jYXRzPTAmcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3NjZl9hbmRvcj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1taWR3YXkgZG9lc24ndCByZWNvZ25pemUgZGV2aWNl&p_li=&p_topview=1

6) Downloaded UID Extraction Tool v2.2 to enable JAL from

http://developer.motorola.com/docstools/othertools/UID22/

And when I run it the bottom left shows no device connected.

7) I sent this information to Bryan Ito.